There are three ways you can connect to the management network. To connect via SSL VPN please enter your username and password in the right tab to create a private SSL tunnel to the management network. You may also connect using PPTP VPN by following the instructions in our customer portal located at https://manage.softlayer.com. Or for an additional fee you can have an IPSEC VPN connection from your office network to the management network. Once connected with either method, you will be granted access to your private VLAN which will allow you to connect to your server(s) private IP address via SSH, terminal services, or other server control type applications. Each user must have the appropriate VPN access type enabled to connect also located inside our customer portal.