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Monitoring Services

Nimsoft Advanced Monitoring

Get the monitoring insights you need to optimize the performance and availability of the vital servers in your organization. The Nimsoft Advanced Monitoring Solution supports Windows and Linux - all from the industry leading SoftLayer Portal.

Advanced Monitoring will allow customers to monitor a wide variety of statistics from their operating systems and application stacks. The service offering has 2 distinct reporting features; graphing and alarms. Alarms are notifications that a service is outside an expected range. Alarms can be tracked from the customer portal and also be configured to send email alerts. Graphing will show you a visual depiction of usage over time. This can be very useful for capacity planning.

Like all other services, ordering configuration and reporting is available through the website and portal.

Key advantages include:

  • Comprehensive visibility of infrastructure, services, customer views, and customer service levels
  • Full transparency through any application stack
  • High-levels of security, availability, and scalability
  • Tiered monitoring levels to meet targeted business objectives and needs
  • Robust APIs for extensive integration
  • Lightweight, scalable architecture + "zero-touch" deployment ideal for cloud environments

Basic (Hardware and OS) – Includes:
  • CPU, Disk, and Memory Monitoring Agent
  • Process Monitoring Agent
  • Remote System Monitoring Agent
  • Windows Services Monitoring Agent
ServiceSetupMonthly
Linux$0.00$0.00
Windows$0.00$0.00
Custom$0.00$0.00

Advanced (System Health) – Includes Basic Plus:
  • DHCP Response Monitoring Agent
  • File and Directory Checking Agent
  • LDAP Response Monitoring Agent
  • Mounted File System Monitoring Agent
  • Network Time Protocol Response Monitoring Agent
  • Network Traffic Monitoring Agent
  • Performance Monitoring Agent
  • SNMP Data Monitoring Agent
ServiceSetupMonthly
Linux$0.00$5.00
Windows$0.00$5.00
Premium Application – Includes Advanced Plus:
  • Apache Monitoring Agent
  • DNS Response Monitoring Agent
  • Email Response Monitoring Agent
  • IIS Monitoring Agent
  • MSSQL Monitoring Agent
  • MySQL Monitoring Agent
  • Tomcat Server Monitoring Agent
  • URL Response Monitoring Agent
ServiceSetupMonthly
Premium$0.00$10.00
Web Hosting Linux$0.00$10.00
Windows$0.00$10.00

Standard Monitoring Services

Advanced monitoring, notification, and failure responses provide a higher level of assurance and protection. SoftLayer offers a variety of monitoring services—including proprietary monitoring software, IPMI 2.0, and SNMP data collection—to watch your systems when you can't.


Monitoring

Each server comes standard with host ping monitoring and IPMI statistics. For those requiring more detailed monitoring, services running on the server can be monitored as well.

ServiceMonthly
Host Ping + IPMI Statistics$0.00
Host Ping + Services + IPMI Statistics$5.00

Notification

Notification services include an automated email and support ticket generation for host ping or service failures.

ServiceMonthly
Email / Ticket notification$0.00

Response

Response options include both automated and human response choices. Automated reboot from monitoring allows for an automatic reboot of the server should a monitoring alert occur. The NOC monitoring option includes engineers actively monitoring your server to provide immediate response and personalized notification of an alert or failure.

ServiceMonthly
Automated Customer Notification$0.00
Automated Reboot from Monitoring Failure$5.00
24 / 7 / 365 NOC Monitoring$50.00

Additional Resources & Other Useful Information
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