Services Click a square below to review available services by category.Get the monitoring insights you need to optimize the performance and availability of the vital servers in your organization. The Nimsoft Advanced Monitoring Solution supports Windows and Linux - all from the industry leading SoftLayer Portal.
Advanced Monitoring will allow customers to monitor a wide variety of statistics from their operating systems and application stacks. The service offering has 2 distinct reporting features; graphing and alarms. Alarms are notifications that a service is outside an expected range. Alarms can be tracked from the customer portal and also be configured to send email alerts. Graphing will show you a visual depiction of usage over time. This can be very useful for capacity planning.
Like all other services, ordering configuration and reporting is available through the website and portal.
Key advantages include:
| Service | Setup | Monthly |
|---|---|---|
| Linux | $0.00 | $0.00 |
| Windows | $0.00 | $0.00 |
| Custom | $0.00 | $0.00 |
| Service | Setup | Monthly |
|---|---|---|
| Linux | $0.00 | $5.00 |
| Windows | $0.00 | $5.00 |
| Service | Setup | Monthly |
|---|---|---|
| Premium | $0.00 | $10.00 |
| Web Hosting Linux | $0.00 | $10.00 |
| Windows | $0.00 | $10.00 |
Advanced monitoring, notification, and failure responses provide a higher level of assurance and protection. SoftLayer offers a variety of monitoring services—including proprietary monitoring software, IPMI 2.0, and SNMP data collection—to watch your systems when you can't.
Each server comes standard with host ping monitoring and IPMI statistics. For those requiring more detailed monitoring, services running on the server can be monitored as well.
| Service | Monthly |
|---|---|
| Host Ping + IPMI Statistics | $0.00 |
| Host Ping + Services + IPMI Statistics | $5.00 |
Notification services include an automated email and support ticket generation for host ping or service failures.
| Service | Monthly |
|---|---|
| Email / Ticket notification | $0.00 |
Response options include both automated and human response choices. Automated reboot from monitoring allows for an automatic reboot of the server should a monitoring alert occur. The NOC monitoring option includes engineers actively monitoring your server to provide immediate response and personalized notification of an alert or failure.
| Service | Monthly |
|---|---|
| Automated Customer Notification | $0.00 |
| Automated Reboot from Monitoring Failure | $5.00 |
| 24 / 7 / 365 NOC Monitoring | $50.00 |
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