Services Click a square below to review data on available solutions by category.
Standard Services
All SoftLayer servers come with one of the industry’s most complete set of standard features and services at no additional cost. These features were carefully chosen to provide powerful server solutions that require little or no additional configuration, optimizing cost and accelerating deployment.
Network
- Free Inbound Bandwidth
- 100% Redundant Cisco™ Network
- Industry-leading Network
- Free Private Network Bandwidth
- Redundant Gigabit Backbone
- 10 / 100 / 1000Mbps Public & Private Ports
- Private VLAN via both Public & Private Networks
- Private Secure Management Network
- Geographically Redundant DNS
- Denial-of-Service Protection
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Customer Portal & API
- Public & Private Bandwidth Graphs
- Uplink Port Speed Control
- Hardware Identification
- Server Monitoring
- User Management
- Trouble Ticketing System
- Automated OS Reloads
- Advanced System Reporting
- Accounting and Billing Information
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Hardware
- Intel® & AMD Server Grade Hardware
- PassMark® BurnIn Test Certification
- 64-Bit Enabled Processors
- SATA II / SA-SCSI Hard Drives Available
- Hardware RAID Controllers Available
- IPMI 2.0 Server Monitoring
- Remote Reboot & Console Access
- Hardware Firewalls
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Private Network
- Free Private Network Bandwidth
- Server-to-Server Connectivity
- NAS / FTP Backup Availability
- Windows® Update Server
- Red Hat® Update Server
- DNS Resolvers
- Infrastructure Support Servers
- Digital Transcoding
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Software
- Microsoft® Windows Server
- Red Hat® / CentOS / Fedora / SUSE
- Debian / Ubuntu / FreeBSD
- MySQL® and SQL Installations
- Plesk, cPanel®, and Helm Control Panels
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Customer Support
- 24 / 7 / 365 Online Technical Support
- 1-866 Toll Free Support
- Certified Technicians
- Advanced Resolution System
- Forums, FAQ and Flash Tutorials
- KnowledgeLayer Information Center
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