Server Monitoring & Reporting

Watch it.

Monitor and access reports to evaluate your cloud infrastructure performance. Every SoftLayer server comes with monitoring resources at no additional cost, and several additional options are available to meet advanced monitoring and reporting needs.

Stay Informed

Get access to server logs and performance reports without keeping watch all day.

BYO Monitoring

With SoftLayer’s full-featured API, you can build your own server monitoring solution and give it direct access to your cloud resources.


Don’t stay up all night worrying about your server. If anything goes wrong, we can alert you, or better yet, we can respond for you.

Chat with a member of our sales team to learn more about our monitoring services.

Standard Monitoring

Standard with every SoftLayer server.

CA Nimsoft Monitoring (Basic)

Basic CA Nimsoft Monitoring, standard with every server, provides detailed graphing and invaluable customizable alarms, so you can always have an eye on your servers. Learn more

Host Ping + IPMI Statistics

24x7 access to strength, distance, and network availability for all services.

Email /Ticket Notification

Immediate email/ticket alerts for any urgent issues requiring your attention.

Automated Customer Notification

Automated notification of order confirmations, payment reminders, ticket updates and scheduled maintenance.

Additional monitoring services

Higher levels of monitoring and reporting for greater awareness and visibility.

Services for Host Ping + IPMI Statistics

Add greater infrastructure visibility and port scanning capabilities to standard Host Ping + IPMI Statistics.

Automated Reboot from Monitoring Failure

Automatic server reboot when system failure is detected.

CA Nimsoft Monitoring (Advanced or Premium)

Extends basic CA Nimsoft Monitoring features with additional agents. See below for more information.

24x7x365 NOC Monitoring

Network engineers actively monitor servers and provide immediate response and personalized notification of alert or failure.

CA Nimsoft Monitoring

Advanced monitoring for total solution visibility.

Get the insight you need to optimize your servers’ performance and availability. Nimsoft Monitoring lets you monitor a wide variety of statistics from Windows and Linux and application stacks, all from within our Web portal.


Comprehensive infrastructure and services visibility

Full transparency through any application stack

High-levels of security, availability, and scalability

Tiered monitoring levels to meet targeted business objectives and needs

Robust APIs for extensive integration

Lightweight, scalable architecture + "zero-touch" deployment

Network Traffic Monitoring Agent

DHCP Response Monitoring Agent

File and Directory Checking Agent

LDAP Response Monitoring Agent

Mounted File System Monitoring Agent

Network Time Protocol Response Monitoring Agent

Process Monitoring Agent

SNMP Data Monitoring Agent

Performance Monitoring Agent

Apache Monitoring Agent

DNS Response Monitoring Agent

Email Response Monitoring Agent

IIS Monitoring Agent

MSSQL Monitoring Agent

MySQL Monitoring Agent

Tomcat Server Monitoring Agent

URL Response Monitoring Agent