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The SoftLayer VPN Access VPN

There are three ways you can connect to the management network. To connect via SSL VPN, click "Access VPN" above and enter your username and password to create a private SSL tunnel to the management network. You may also connect using PPTP VPN by following the instructions in our customer portal located at https://manage.softlayer.com. Or for an additional fee you can have an IPSEC VPN connection from your office network to the management network. Once connected with either method, you will be granted access to your private VLAN which will allow you to connect to your server(s) private IP address via SSH, terminal services, or other server control type applications. Each user must have the appropriate VPN access type enabled to connect, also located inside our customer portal.


SoftLayer Management Network


Network Features

VLAN (Server) Access

  • Connect Securely to Private IP Server Address
  • All TCP/UDP Ports Available
  • Unlimited Bandwidth

VLAN (Server) Access

  • Access SoftLayer Management Portal via VPN
  • Access SoftLayer Community Forums via VPN
  • Access SoftLayer Website via VPN
  • Access Download Section Containing Custom Files

OS Requirements

Secure VPN Access via SSL VPN

  • Windows® XP/Vista/7 32bit - IE using Active X
  • Mac OS X - Safari using Array applet
  • Linux Fedora Core - Firefox using Java

Secure VPN access via PPTP VPN

  • Windows® XP/Vista/7 32/64 bit - Built-in PPTP Client
  • Mac OS X - Built-in PPTP Client
  • Most Linux OSes - Open PPTP Client

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