Press Release

SoftLayer® Chooses Nimsoft Monitoring Solution as the Standard Monitoring Platform for Managed Hosting Customers

Initial deployment of over 25,000 systems will help increase performance and availability of cloud-based services and applications

REDWOOD CITY, Calif.—May 26, 2010—Nimsoft, a business unit of CA Technologies (NASDAQ:CA), today announced that SoftLayer, a leading provider of hosting and cloud computing solutions, will standardize on the Nimsoft Monitoring Solution (NMS) to offer enhanced infrastructure and application solutions to its managed hosting customers. This will enable SoftLayer customers to benefit from tiered levels of monitoring, according to business needs. Initially, SoftLayer will deploy more than 25,000 systems, with the goal of increasing the performance and availability of hosted business applications.

SoftLayer customers receive the same standard-level monitoring, which includes automated alerts and reporting on critical health indicators.

NMS APIs feature bi-directional data integration into related IT service management applications, such as configuration management databases and service desks, enabling customers to easily integrate SoftLayer's NMS-based management services into their own IT management environments.

Customers can upgrade to more comprehensive levels of monitoring with database, application and infrastructure service monitoring, and Service Level Agreements (SLAs). NMS tracks SLA agreements against operational and business metrics, and can forecast violations with warning alerts. SoftLayer expects to be fully functional and live with advanced monitoring for all customers in about three months.

"What differentiates SoftLayer is our ability to provide not only the management tools to control a company's hosted infrastructure, but also the intelligence to make informed decisions about that managed infrastructure," said Sam Fleitman, SoftLayer Chief Operations Officer. "NMS offers a robust reporting tool, which enables us to adapt to nearly any customer environment and provide detailed metrics with efficient, easy to understand reports. Additionally, full API access allows us to seamlessly integrate NMS into our automated deployment and operations process and quickly scale to tens of thousands of servers."

Prior to deploying NMS, SoftLayer had been using open source tools that did not provide the enterprise-oriented feature set that SoftLayer expected and customers demanded. NMS offers full transparency from all elements within the infrastructure, through any application stack.

"The ability to provide customers with full visibility into the cloud is an important competitive advantage for service providers like SoftLayer," said Gary Read, senior vice president and general manager of the Nimsoft Business Unit at CA Technologies. "SoftLayer's decision to standardize on Nimsoft underscores our leadership in providing these essential Unified Monitoring solutions for the rapidly growing cloud market."

About SoftLayer Technologies

Headquartered in Dallas, SoftLayer is the innovation leader in Cloud, Dedicated, and Managed Hosting, and the largest private hosting company in the world. SoftLayer provides cloud, dedicated, and seamlessly integrated computing environments, with world-class data centers in Dallas, Houston, San Jose, Seattle, and Washington D.C., and network Points of Presence nationwide. The company integrates and automates all elements of its platform, empowering enterprises of any size with complete control, security, scalability, and ease-of-management via a leading Customer Portal and Open API. For more information, please visit or call 866.398.7638.

About Nimsoft

Nimsoft provides Unified MonitoringTM solutions for virtualized data centers, hosted and managed services, cloud platforms, and SaaS resources. The Nimsoft Unified Monitoring architecture eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations. About 800 customers use Nimsoft Unified Monitoring solutions, including emerging enterprises such as Casual Male, European Medicines Agency (EMEA), Ladbrokes, Sur La Table, TriNet, Virgin America and hundreds of leading hosting, cloud and managed service providers such as 1&1, BlueLock, CDW, Hitachi, and Rackspace. For more information, visit or to see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at Nimsoft is a business unit within the CA Technologies Cloud Products & Solutions Business Line.

About CA Technologies

CA Technologies (NASDAQ: CA) is an IT management software and solutions company with expertise across all IT environments - from mainframe and physical, to virtual and cloud. CA Technologies manages and secures IT environments and enables customers to deliver more flexible IT services. CA Technologies' innovative products and services provide the insight and control essential for IT organizations to power business agility. The majority of the Global Fortune 500 relies on CA to manage their evolving IT ecosystems. For additional information, visit CA at Follow CA on Twitter at

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Larry Smalheiser