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Press Release

SoftLayer Introduces New Auto Scale Service

New service automatically scales and balances capacity while reducing costs

Dallas—August 19, 2014—SoftLayer, an IBM Company, today announced the immediate availability of Auto Scale across its global network of data centers. The new service enables customers to seamlessly and automatically scale SoftLayer’s virtual servers up or down, which ensures optimal performance, efficient operations, and reduced costs.

“When developing Auto Scale, we were to extend and build on SoftLayer’s existing automation features,” said Marc Jones, CTO for SoftLayer. “The new service makes maintaining peak performance easier, whether scaling up to meet performance demands or scaling down during slow times to reduce costs.” 

Auto Scale automates the process of deploying additional or cancelling unneeded virtual servers. Users define groups, policies, and triggers according to their demands, and Auto Scale executes scaling SoftLayer’s virtual infrastructure by sending real-time status updates of activity. Virtual servers deployed via Auto Scale can also be integrated with the customers’ existing VLANs and load balancers.

“Customers today face a number of infrastructure challenges. The resource needs of a business can fluctuate on an ongoing basis. By intelligently managing these demands, customers can strategically position themselves for success,” said Philbert Shih, managing director for Structure Research. “Auto scaling capabilities help reduce the need for manual provision and cancellation, mitigate CPU load and bottlenecking during traffic spikes, serve as a performance safeguard against unexpected load increases, and contribute to predictability of costs.” 

The service is offered at no charge to customers; customers only pay for the resources deployed. Auto Scale is available immediately in SoftLayer data centers in Dallas, Hong Kong, Singapore, London, Amsterdam, Washington D.C., Seattle, and San Jose.

For more information please visit

About IBM Cloud Computing

IBM is the global leader in cloud with an unmatched portfolio of open cloud solutions to enable clients for the hybrid cloud era with integration, control over data and expertise. IBM Cloud has helped more than 30,000 clients around the world. Today, IBM has 100+ cloud SaaS solutions, thousands of experts with deep industry knowledge helping clients transform and a growing global network of data centers. Since 2007, IBM has invested more than $7 billion in 17 acquisitions to accelerate its cloud initiatives. IBM holds 1,560 cloud patents focused on driving innovation. In fact, IBM for the 21st consecutive year topped the annual list of US patent leaders. IBM processes more the 5.5M client transactions daily through IBM's public cloud. For more information about cloud offerings from IBM, visit Follow us on Twitter at @IBMcloud and on our blog at Join the conversation #ibmcloud.

About SoftLayer, an IBM Company

SoftLayer, an IBM Company, operates a global cloud infrastructure platform built for Internet scale. With 100,000 devices under management and a global footprint of data centers and network points of presence, SoftLayer provides Infrastructure-as-a-Service to leading-edge customers ranging from Web startups to global enterprises. SoftLayer’s modular architecture provides unparalleled performance and control, with a full-featured API and sophisticated automation controlling a flexible unified platform that seamlessly spans physical and virtual devices, and a worldwide network for secure, low-latency communications. For more information, please visit

Andre Fuochi
Director, Corporate Communications