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Press Release

SoftLayer Announces the Start of a SAS-70, Type II Review

Dallas—April 1, 2008—As part of its continuing program of investing to provide customers with the best technology platform, SoftLayer has initiated a SAS 70 review, including the assessment of all processes and systems necessary to complete an accompanying Type II report.

A SAS 70 review is an in-depth survey of a service organization’s control objectives and control activities to determine the organizations’ effectiveness in meeting those control objectives. It is an important step for any service organization supporting outsourced, mission-critical, and information technology services. SAS 70 data centers have to maintain prescribed levels of data security and redundancy, as well as personnel controls. These requirements include a full assessment of the following elements:

• Firewall configuration and access
• Database access
• Data transmissions
• Data backup and recovery
• Application security
• Product development

In addition, data center staff cannot access servers or data without a specific procedure. All systems access and activity must be logged, and all physical access is highly controlled.

SoftLayer's review will be conducted by an independent auditing agency and include extensive testing performed over a six-month period. It will involve all existing and planned SoftLayer data center facilities in Dallas, Seattle, and Washington, DC. The company anticipates that the Type II report will be delivered by year-end.

A completed SAS 70 report will allow SoftLayer to provide its customers with concrete assurance—as well as standardized auditing reports—that its controls are efficient and reliable based upon industry-recognized standards, alleviating the need for additional assessments.

• SAS-70 Type II FAQ

About SoftLayer Technologies

Headquartered in Dallas, SoftLayer is the innovation leader in Cloud, Dedicated, and Managed Hosting, and the largest private hosting company in the world. SoftLayer provides cloud, dedicated, and seamlessly integrated computing environments, with world-class data centers in Dallas, Houston, San Jose, Seattle, and Washington D.C., and network Points of Presence nationwide. The company integrates and automates all elements of its platform, empowering enterprises of any size with complete control, security, scalability, and ease-of-management via a leading Customer Portal and Open API. For more information, please visit www.softlayer.com or call 866.398.7638.

Contact:
Mark Quigley
Director - Corporate Communications
+1 214 442 1842
mquigley@softlayer.com

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