UserVoice Full Service is a complete customer engagement solution that gives businesses a simple process for managing customer feedback and support functions all from a single, easy-to-use environment.
The web-based solution makes it easy to organize large amounts of audience feedback into a prioritized, actionable set of suggestions customers find most important. Full Service also comes with a ticketing system that transforms the often-frustrating support process into a positive experience through its simple interface.
- Feedback forum
- Support ticketing system
- Statistics to measure customer satisfaction
- Integrated knowledge base that gives customers the help they need while they are filling out a support ticket
- Game mechanics for admins
- Custom CSS, branding and domain aliasing
- Available in 30 languages
- Communicate with your customers on a more personal level
- Know what features are most important to your customers
- Helps companies deliver faster, quality support
- Scalable process that grows with your business
- Saves businesses time from managing multiple disparate tools
- Improves customer loyalty and happiness