Preferred Partner for Managed Services and Plesk Specialist

rackAID and SoftLayer have had a longstanding referral program for customers looking for additional services and support than the core offerings at SoftLayer. Based in Jacksonville, Florida, rackAID delivers on-going support and managed services to businesses leveraging SoftLayer infrastructure for their global IT needs.

The main offerings that rackAID can deliver to SoftLayer customers include:

• Technical Support
• Managed Services
• End-to-End IT Solutions

In addition, rackAID is a specialist in administering and maintaining computing clusters that take advantage of Plesk control panels. Plesk is one of the leading control panel products and rackAID is a preferred managed service provider of this technology for SoftLayer.

Whether a customer is looking for up-front consulting services related to infrastructure design, optimization, and configuration, or on-going support and management of the IT infrastructure, rackAID can build a plan and approach that will fit the specific needs of the business.

Core Services

rackAID offers services in a variety of areas to meet your system administrative needs. Have you been hacked? Are you looking for regular system updates? We are here to help, providing our technical expertise to make your server run smoothly and hassle-free.

rackAID's services are available when you need them. We offer on-demand support, turnkey server management, and everything in-between. The level and scope of our assistance is entirely up to you.