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Reseller Program

The SoftLayer Reseller Program provides qualified hosting resellers with exceptional benefits as well as confidence that they are delivering their end customers a service with the highest performance and reliability. With SoftLayer, "value-adding" hosting resellers can better fulfill their end customer's needs and grow their own services on demand.

The program gives resellers non-exclusive rights to offer standard SoftLayer services as well as products not sold directly under the SoftLayer name brand. Resellers receive generous volume discounts on dedicated server and upgrade purchases, setup fees and more. Resellers also receive preferred services, including a customized customer portal and auto-provisioned server delivery within 2 to 4 hours on components in stock.

If you have specific questions about the reseller program, send an email to resellers@softlayer.com or contact sales at 866.398.7638.

Reseller Discounts

Resellers must price servers at or above SoftLayer's current online pricing. Reseller discounts do not apply to SoftLayer weekly specials or sales pricing. We reserve the right to reject non-qualified reseller applications.

Reseller Benefits

• Discounts from normal pricing and setup fees
• SoftLayer Open API and out-of-band private network
• White label for services
• RescueLayer^® for clean reboots
• Preferential pricing on Windows Server Licensing
• Preferential delivery on limited inventory and promotional products
• Preferential pricing on overstock inventory
• Preferential cancellation policy—cancel any time up to billing day
• Preferential server delivery-1 to 4 hours
• Published Reseller information for all IP's with RWhois/SWIP/Reverse DNS
• ACH payments for accounts greater than $5,000/month (coming soon)
• License manager for Helm, Plesk, and cPanel
• Customized portal permissions for customers (coming soon)

Reseller Requirements

Potential resellers need to:

• Have a verifiable Web site, company name, and address
• Provide first level technical support to your clients
• Provide billing and accounting support to your clients
• Receive and resolve SPAM, DMCA and Abuse reports of your clients
• Resell SoftLayer servers above the pricing listed on the SoftLayer website
• Provide an "added-value" layer of service to the basic SoftLayer service offering
• Be a SoftLayer customer for 30 days with 5 or more servers at regular price

If you meet the requirements above, please complete the Reseller Application Form and a sales representative will contact you with more information.