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Consider the world your data center.

SoftLayer delivers unmatched scalability and control because we built a different kind of network—a network of networks. Public, private, and management traffic travel across separate network interfaces, segregating and securing traffic while streamlining management.

Our global network boasts more than 2,000Gbps of connectivity between data centers and network points of presence (PoPs). These locations each have multiple 10Gbps transit connections as well as peering links to additional service providers and access networks.

Network Details

BBR: Backbone / Border Router
DAR: Data Center Aggregation Router
SLR: SoftLayer Router
VPN: Managed Virtual Private Network Connections
MBR: Master Back-end Router
BCR: Back-end Customer Router
FCR: Front-end Customer Router

Public Network

Every data center and network PoP has multiple 10Gbps connections to top-tier transit and peering network carriers. Network traffic from anywhere in the world will connect to the closest network PoP, and it will travel directly across our network to its data center, minimizing the number of network hops and handoffs between providers. Inside the data center, we offer up to ten gigabits per second of bandwidth to individual servers to meet even the most demanding network-intensive workloads.

  • Unmetered inbound bandwidth
  • Multiple internet backbone connections
  • Automated IP routing and management
  • Servers available with port speeds up to 10Gbps
  • Geographically redundant DNS

Private Network

All SoftLayer data centers and PoPs are connected by our private network backbone. This private network is separate from the public network, and it enables you to seamlessly connect your services in SoftLayer data centers around the world. Move data between servers at no cost, and take advantage of our update and patch servers, software repositories, backend services, and more without interfering with public network traffic.

  • Unmetered bandwidth
  • Secure, customer-configurable private VLANs
  • Free server-to-server cross connects
  • Private Local DNS Resolvers
  • Centralized storage resources
  • Servers available with port speeds up to 10Gbps

Management Network

In addition to the public and private networks, each SoftLayer server is connected to an out-of-band management network. This management network, accessible via VPN, allows access to your server independently of its CPU, firmware and operating system for maintenance and administration purposes. Perform OS reloads, power-cycle your server, or simply use the IPMI connection to watch your server boot up as though you were standing in the data center with a keyboard, monitor, and mouse physically connected.

  • Unmetered bandwidth
  • Gigabit port speed
  • OS reload and OS change servers
  • Control the power to your server
  • Use KVM over IP

Best-in-class Network Infrastructure

Our network is built from best-in-class networking infrastructure, hardware, and software with exceptional bandwidth and connectivity for the highest speed and reliability. Every upstream network port is multiple 10G or 40G and every rack is terminated with multiple 10G or 40G connections to the public Internet and multiple 10G or 40G connections to our private network.

  • Juniper Networks backbone infrastructure
  • Cisco and Arista Networks datacenter infrastructure
  • Arbor Peakflow Traffic Analysis
  • DDOS Protection utilizing multiple vendors

Meet our Infrastructure Vendors

IPv6 Support

SoftLayer has provided native IPv6 support to our publicly available services since December 2008. SoftLayer does not have to worry about tunneling to carry IPv6 over IPv4 networks, which in turn means that our networks are not limited by the diminishing pool of IPv4 addresses. In addition, our support personnel are IPv6 savvy today.

Peer with SoftLayer

If you want to establish a direct peering connection with SoftLayer in one of our network PoPs, you'll need to read up on our peering policy and reach out to our network operations team for more information.

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Network Connectivity

China Telecom
China Unicom
Telecom Italia
Telemar Oi/GlobeNet
Time Warner
Peering Exchanges
AMS           x8   x4       x2   x1        
ATL   x1     x1 x1   x1       x1       x1    
CHI   x1     x1 x1   x1       x1       x1    
DAL   x4     x8 x16   x16       x6   x6   x8 x8  
DEN         x1 x1           x1            
FRA           x1   x1     x1 x1            
HKG     x1 x1       x2 x1 x1     x1          
HOU   x2       x4   x4                    
LAX   x1     x1 x1   x1       x1       x1    
LON           x1   x2       x1            
MEL                         x1          
MEX x2           x2                      
MIA   x1     x1 x2   x4     x1 x1 x2   x2      
MIL           x4         x2 x2            
NYC   x1     x1 x4   x6       x2     x2 x1    
PAL                           x2        
PAR           x4   x2       x2            
SAO           x2         x1     x1        
SEA   x2     x2 x1   x2               x1    
SJC   x4     x4 x8   x12       x2       x4 x8  
SNG     x1         x2 x1 x1     x2          
SYD                         x1          
TOK     x1         x1 x1 x1     x1          
TOR           x4           x4            
WDC   x4     x6 x16   x20       x8   x6   x4 x8  

Location includes data center(s) | Number indicates quantity of 10Gbps connections | Mouse over carrier or location for more details

Network Operations Center

To provide network operational redundancy, our dedicated Network Operations Team is staffed on-site 24x7 in multiple locations around the globe monitoring the health of the networks. Should an incident or network infrastructure related challenge arise, they are on the front line of defense ensuring the network is operating at peak performance.

All SoftLayer products and services include access to our technical support team via ticket, live chat, or phone. If customers have questions about the SoftLayer network or need help from a networking expert, technical support will coordinate with the Network Operations Center (NOC) and network engineers to assist.

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