Dedicated Servers

Choose a dedicated solution to meet the exact needs of your application, from basic web hosting to powerful, high-performance computing. On-demand, with no contracts.

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CloudLayer

Cloud computing, storage and content delivery built on our automated platform. Exceptional scalability and flexibility without sacrificing performance or security.

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Managed

Pair SoftLayer automated services with expert planning and support for a managed hosted environment that's on-demand, flexible and contract free.

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Services

Extend and optimize your SoftLayer dedicated or cloud environment with our wide selection of additional services.

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Solutions

Build and manage the ideal solution for your needs. See the different applications and scalability of environments built on the SoftLayer platform.

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Support

From customer support associates to automated tools, forums, articles and tutorials, quickly find the answer to any question.

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Partners

SoftLayer partners with you and industry leaders to provide new opportunities for your business and more value for your solutions.

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About Us

Build the future on a global cloud infrastructure made for Internet scale. Learn about the SoftLayer platform, and its advantages for next-gen services and solutions.

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Specials

Save on hybrid cloud infrastructure built for Internet scale, with special weekly offers or discount pricing at the SoftLayer Outlet.

managed section

Certified Senior Support Team

Features
  • 24/7 support from superior IT staff
  • Regular reviews with your TAM
  • Customized, detailed reporting and escalation process

Your SoftLayer Managed Hosting support team is comprised of industry professionals who work directly with you to create and manage your solution—our most senior experts, the best and the brightest professionals in the business, are dedicated to making your life easier and more productive. They incorporate both best practices and years of experience with each specific system in your environment, so you gain the advantage of a superior IT staff without the added cost of employment.

Your SoftLayer Managed Hosting team uses the comprehensive controls of the Softlayer automated platform including specialized analytics and workflow tools tailor-made for problem resolution, patching and other key managed-hosting tasks.

Technical Account Manager

The frontline for your Managed Hosting account—Your TAM oversees all your requests or issues from start to finish, even through escalation.

Senior Systems Engineer (SSE)

These highly-specialized engineers with platform-specific knowledge help achieve the best performance and efficiency of your systems.

Senior Database Administrator (DBA)

This is your primary resource for optimizing the performance, growth, monitoring, and backup of your database.

Extended Support Team

A full team of certified specialists assist in optimizing your hosted environment and managing your account, with subject matter specialists including:

  • Network Engineers
  • Network Operations Specialists
  • Storage and Backup Engineers
  • Systems Monitoring Specialists
  • Data Center Operations Engineers
  • Change Control Managers
  • Billing Specialists

Designed for larger environments. For more information, chat live with a SoftLayer sales representative, or call 866.398.7638 today.

Thu, 23 May 2013 16:53:48 -0500 - http://www.softlayer.com/managed/team/