- 24/7 support from certified support and engineering team
- Regularly-scheduled alerts reports
- Incident analysis and proactive management
- Regular reviews with your Technical Account Manager (TAM)
Maximizing uptime and availability requires a monitoring strategy that’s responsive and proactive. SoftLayer Managed Hosting provides monitoring that goes beyond simply responding to alerts or errors—we deliver reports and analyses that help you avoid issues in the first place.
Monitoring with SoftLayer’s re-imagined Managed Hosting gives you access to the full and robust set of reports available on our automation platform as well as an assigned team of engineers. Your assigned team is your first line of defense for alerts, leveraging best practices and years of industry expertise to design a detailed monitoring plan and escalation process. We analyze the reports and trending data in order to give you the best recommendations for mitigating potential issues and help you maintain total visibility and control of your environment.
See our available monitoring options for your managed environment.
Here's How It Works
systems to monitor
& options for monitoring
components to be
monitored & determine
(CPU, RAM, HDD,
Interpret trending data to
avoid issues like instability,
capacity, or bandwidth
Designed for larger environments. For more information, chat live with a SoftLayer sales representative, or call 866.398.7638 today.