Need a dedicated team of certified engineers and cloud experts to monitor, adjust, and report on the overall performance of your infrastructure? Consider a fully managed hosting solution from SoftLayer.
Best for large, multi-faceted deployments, your SoftLayer managed hosting team will provide unparalleled 24x7 management of core services including database, security, monitoring, and backup.
To learn more about our managed hosting options chat with a member of our sales team.
Our most senior experts, the best and the brightest professionals in the business, work directly with you to create and manage your solution. They incorporate both best practices and years of experience with each specific system in your environment.
The frontline for your Managed Hosting account—Your TAM oversees all your requests or issues from start to finish, even through escalation.
These highly-specialized engineers with platform-specific knowledge help achieve the best performance and efficiency of your systems.
This is your primary resource for optimizing the performance, growth, monitoring, and backup of your database.
A full team of certified specialists assists in optimizing your hosted environment and managing your account, with subject matter specialists including:
Our certified engineering and support team will assess your business goals and technology needs, design the ideal environment architecture to fit your objectives, and then provide a tailor-made support proactive management plan including backup with disaster recovery options, database administration, monitoring, and security services.
Moving forward, our team will regularly review your infrastructure’s performance and health. But you never have to wait—you have unlimited access to system and environment statistics through the Executive Dashboard in our customer portal, providing near-real-time metrics on tickets, backups, bandwidth, uptime, and more.