FAQ

PROMO FAQ

$500 Off Servers and Services in Any SoftLayer Data Center

For a limited time, receive 60-70% off suggested retail price of select processors in the following IBM Cloud data centers – AMS01, DAL05, SJC01 and WDC01. This document lists the details of the DEVTESTDEMO promo code and answers frequently asked questions we receive from SoftLayer business partners. If you would like more information, please talk with your business partner sales representative or email SL-partnerinfo.

LocationPromo CodeExpiration Date
AnyDEVTESTDEMOJuly 1, 2016

Eligible Processor Models include**:

60% discount on processor models:

  • Single Intel Xeon E3-1200 Series (4 Drives)
    (Includes E3-1270)

70% discount on processor models:

  • Dual Intel Xeon E5-2600 Series (4 Drives, 12 Drives, 36 Drives)
    (Includes E5-2620, E5-2650 and E5-2690)

*Offer valid while supplies last or until the Expiration Date and Time **Processor items included: 1U1270v1, 1U2620v1, 1U2650v1, 1U2690v1. V3 models and above not included.

Qualification Criteria

In order to participate in this offer, you must be an eligible SoftLayer business partner by meeting one or more of the following criteria:

  • Signed the SoftLayer Reseller Agreement
  • Signed the SoftLayer Services & Solutions Provider Addendum to the SoftLayer MSA
  • Signed the SoftLayer Referral Agreement

IBM SLIC accounts are not eligible.

Brand Master Accounts and their accounts within Brand Agent Portal (BAP) hierarchies are not eligible.

Important note: Promotional codes and your account discounts are mutually exclusive; therefore, you will have to choose one or the other but cannot apply both.

As such, after selecting the processor model and adding the options desired (e.g., RAM, Hard Drives) in the SoftLayer Control Portal, you need to enter the Promotional Code found in the “Adjustments” section of your order form and then assess which monthly cost is preferred.

What do I receive when using the promo code?

By using the DEVTESTDEMO promo code, you are able to provision a specific set of SoftLayer servers with select processors at discounted rates from four IBM Cloud data centers – AMS01, DAL05, SJC01 and WDC01. Next, upgrade from a base configuration to fine-tune the hardware to your workload. Only the processors will be discounted.

Your "order" price on eligible products is what you will pay each month until you cancel the server. The DEVTESTDEMO promotional offer is limited and has certain restrictions. Please read the rest of this document for more details.

What are the benefits to a business partner of this promotion?

As your development, test, sandbox, and demo environments begin to grow and consume more resources than anticipated, it’s difficult to quickly provision and scale up your resources when you’re running out of data center space, power, and time, while trying to improve your continuous development cycles. This promotion is intended to provide a path for eligible, newly-recruited business partners to provision SoftLayer bare metal servers at a discount for dev / test / demo environments.

As your development, test, sandbox, and demo environments begin to grow and consume more resources than anticipated, it’s difficult to quickly provision and scale up your resources when you’re running out of data center space, power, and time, while trying to improve your continuous development cycles. This promotion is intended to provide a path for eligible, newly-recruited business partners to provision SoftLayer bare metal servers at a discount for dev / test / demo environments.

When can I start placing orders with the promo code?

The DEVTESTDEMO promo code is currently active, as of May 1, 2016. You can use it until it expires at the Expiration Date and Time.

To take advantage of the offer, does it matter whether I am a new or existing SoftLayer business partner?

Both new and existing eligible SoftLayer business partners can use the offer.

Is this promo also available to standard SoftLayer customers?

No, not at this time. This is a limited time offer made available exclusively to eligible SoftLayer business partners (see full list above; note this includes IBM Value Added Distributors that are also SoftLayer Resellers).

Is the offer based on billing cycles for existing eligible business partners?

No. Your "order" price on eligible products is what you will pay each month until you cancel the server.

Can I use the promo code during any timeframe?

You may use the DEVTESTDEMO promo code until its expiration date. Your “order” price on eligible products is what you will pay each month until you cancel the server.

Can I use the DEVTESTDEMO promo code more than once?

Yes, until the promo code’s Expiration Date and Time.

I have already used the promo code to order a server. Can I reuse the promo code to purchase additional servers?

Yes, until the promo code’s expiration date at the Expiration Date and Time.

When is the last day I can use the promo code?

The DEVTESTDEMO promo code expires at the Expiration Date and Time, which is July 1, 2016 at 00:00:01 CST (GMT-6). Therefore, if you are located in most parts of the world (excepting locations such as the Western US and Canada and Hawaii), the last day to use the promo code would be local time June 30, 2016.

What happens at the end of the promo period?

To continue using the SoftLayer servers with the discounted processor pricing that you ordered with the promo code, no action is required. Billing will automatically occur for the next billing cycle. If you wish to discontinue the SoftLayer servers ordered and used during the promo period, you must log in to your account in the SoftLayer customer portal and deactivate those servers 24 hours before your next billing cycle begins (a minimum of 24 hours prior to 00:00:01 CST (GMT-6) on your SoftLayer contract’s Anniversary Billing Date).

Can I combine the DEVTESTDEMO promo code with other offers and promo codes?

No. The DEVTESTDEMO promo code may not be combined with other offers.

Is the offer limited to any particular servers or services?

The DEVTESTDEMO promo code is only valid for servers that are charged by the month. The promotion is not valid for any servers that are charged by the hour (e.g., “fast provision servers”).

Processors included in this offer include:

  • 60% discount on the processor item 1U1270v1
  • 70% discount on the processor items 1U2620v1, 1U2650v1 and 1U2690v1

*Offer valid while supplies last or until 07/01/2016

Where can I get more information on the offer?

For more information about this promotion, please talk with your business partner sales representative or email your questions to SL-partnerinfo.