Once you’ve opted in to receive cookies from SoftLayer, that agreement is good for the life of softlayer.com. You can opt out at any time (see below).
What is a cookie?
A cookie is a small piece of data sent from a website and stored in a user's web browser while a user is browsing a website. Cookies help improve a user’s experience because they can allow the website to remember things like user preferences (saving time and work on future visits), what’s put in a shopping basket (streamlining an ordering process) or user activity like clicking particular buttons (informing design and development of the site).
What types of cookies are there?
There are several different types of cookies. They can be set by the website you are visiting (first party cookies) or by other websites who run content on the page you are viewing (third party cookies).
|First party cookies||First party cookies are set by the website you are visiting and they can only be read by that site.|
|Third party cookies||Third party cookies are set by a different organization to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from, for example YouTube or Flickr, and these sites may set their own cookies. More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites.|
|Session cookies||Session Cookies are stored only temporarily during a browsing session and are deleted from the user’s device when the browser is closed.|
|Persistent cookies||This type of cookie is saved on your computer for a fixed period (usually a year or longer) and is not deleted when the browser is closed. Persistent cookies are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.|
What types of cookies does SoftLayer use?
These are the cookies that SoftLayer currently uses. We will not share any personal information gathered through cookies on this site with third parties.
We use 'analytics' cookies on softlayer.com to help us make our website better for those who visit it regularly. These cookies help us understand what users like and don't like, and how we can improve overall user experience. We do share limited information with our third party analytics providers, but none of the information can be traced to an individual.
|SoftLayer.com Cookies||First party cookie required for shopping cart and ordering processes.|
|Google Analytics||Third party site analytics cookie, with limited ad tracking|
|Marketo||Third party email cookie, analytics from email campaign|
|Media Mind||Third party targeted ad serving cookie|
|SiteCatalyst||Third party site analytics cookie|
|LivePerson||Third party live chat cookie|
What if I don’t want cookies from softlayer.com?
If you do not wish to receive cookies from softlayer.com, do not agree to opt in when prompted. Please be aware not having cookies will hinder the functionality of some parts of softlayer.com, including Live Chat and analytics.
You can manage your cookies settings below.
You can turn cookies on or off at any time. If you turn cookies off, you will not receive any new cookies from softlayer.com during this session. If you opt in and then choose to opt-out at a later time, please see your web browser’s instructions for deleting cookies.
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