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Press Release

SoftLayer® Completes SSAE 16 Review

One of the First in the Hosting Industry to Verify Data Center Controls Under New Standard

Dallas—July 14, 2011—

SoftLayer® Technologies, the innovation leader in Cloud, Dedicated, and Managed Hosting, today announced that the control procedures and compliance for its 11 data centers have been verified in a Service Organization Control Report(SOC 1) prepared under the terms of the Statement on Standards for Attestation Engagements No. 16 (SSAE 16) by independent auditing firm Weaver.

“We’re committed to operating our data centers and facilities at a level that meets or exceeds the highest industry and regulatory standards,” said Steve Kinman, Vice President of Customer Relations for SoftLayer. “We're proud to be one of the first in the hosting industry to complete a SSAE 16 review, assuring our customers that they can count on us for best practices in all that we do.”

SSAE 16, developed by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA), replaces the Statement on Auditing Standards No. 70 (SAS 70), which was the standard used for reviewing service organization control processes for nearly two decades. SoftLayer has received SAS 70 Type II assessments since 2008.

Weaver performed an independent audit and extensive testing of control activities and effectiveness at all SoftLayer data centers, with a full assessment of:

  • Oversight by executive management
  • Operations and customer service
  • Development and information technology organization
  • Human resources policies and procedures
  • Risk assessment monitoring

The SOC 1 was prepared using the “inclusive method” that incorporated reviews of relevant SoftLayer service partners, mitigating the need for SoftLayer customers to collect additional compliance verifications.

“Not only do we want to provide customers with superior assurance and confidence in our operations, we wanted to make it easy for them,” said Mr. Kinman. “Using the inclusive method streamlined the process. And we’ve created an easy-to-use tool in our Customer Portal so customers can e-sign the SSAE 16 non-disclosure agreement and immediately access the verification they need."

About SoftLayer Technologies

Headquartered in Dallas, SoftLayer is the innovation leader in Cloud, Dedicated, and Managed Hosting, and the largest private hosting company in the world. SoftLayer provides cloud, dedicated, and seamlessly integrated computing environments, with world-class data centers in Dallas, Houston, San Jose, Seattle, and Washington D.C., and network Points of Presence nationwide. The company integrates and automates all elements of its platform, empowering enterprises of any size with complete control, security, scalability, and ease-of-management via a leading Customer Portal and Open API. For more information, please visit www.softlayer.com or call 866.398.7638.

Contact:
Mark Quigley
Director - Corporate Communications
+1 214 442 1842
mquigley@softlayer.com

2011 Press Releases

2011.12.01   SoftLayer® Achieves Record Setting Revenues for Third Quarter
2011.11.17   SoftLayer® Named Fastest Growing Company in Dallas
2011.11.08   SoftLayer® and RightScale® Team Up to Accelerate Management of Workloads Across Cloud Infrastructures
2011.11.03   SoftLayer® Named to Deloitte Technology Fast 500™ List
2011.10.25   SoftLayer® Investing $75 million in New European Operation to Meet Growth Demands
2011.10.18   SoftLayer® Launches QuantaStor™ Storage Servers
2011.10.13   SoftLayer® Opens First European Headquarters and New Data Center in The Netherlands
2011.09.26   SoftLayer® Launches Mobile Apps for Windows Phone 7 and iPad®
2011.09.22   SoftLayer® to Deliver Keynote Address at Parallels® APAC Summit 2011
2011.09.20   SoftLayer® Launches Asia-Pacific Operations
2011.09.13   SoftLayer® Expands Network Capacity and Routing Footprint
2011.09.08   SoftLayer® to Offer Microsoft WebMatrix to Its Customers
2011.08.26   SoftLayer® Named to the 2011 Inc. 500|5000 List
2011.08.25   SoftLayer® Ranked One of Dallas’ Five Fastest Growing Tech Firms
2011.08.09   SoftLayer® Has Record-Setting Second Quarter
2011.07.26   SoftLayer® Adds Local Disk Option for CloudLayer® Computing
2011.07.19   SoftLayer® Launches High-Availability Dedicated Firewalls
2011.07.14   SoftLayer® Completes SSAE 16 Review
2011.06.29   SoftLayer® CEO Lance Crosby Named An Ernst & Young Entrepreneur of the Year®
2011.06.28   SoftLayer® and SendGridTM Partner on SoftLayer Email Delivery Service
2011.06.21   SoftLayer® Signs Renewable Energy Contract with Green Mountain Energy®
2011.06.09   SoftLayer® Launches Ksplice® Uptrack
2011.06.07   SoftLayer® Launches Public Cloud Computing Image Sharing
2011.06.02   SoftLayer® Sponsors StopBadware to Help Combat Malware
2011.05.24   SoftLayer® Chief Scientist to Speak at Citrix Synergy and All About the Cloud
2011.05.17   SoftLayer® Revenue & Operations Grow in First Quarter of 2011
2011.05.10   SoftLayer® CTO Skarda to Speak at Internet World
2011.05.10   SoftLayer® First to Launch Intel® Xeon® E7-4800 Series Servers
2011.05.03   SoftLayer® Unveils New Referral Partner Program
2011.04.25   SoftLayer® Launches San Jose Data Center
2011.04.19   SoftLayer® Launches Managed Hosting
2011.04.14   SoftLayer® Expands Selection of Solid State Drives
2011.04.12   SoftLayer® Introduces the Technology Partners Marketplace
2011.04.11   SoftLayer® CEO Named to TechAmerica Foundation’s Commission on the Leadership Opportunity in U.S. Deployment of the Cloud (CLOUD2)
2011.04.05   SoftLayer® Launches Sandy Bridge Servers
2011.03.29   SoftLayer® to Participate in Web 2.0
2011.03.22   SoftLayer® Named a Top 10 Cloud IaaS Provider in the Australian Market
2011.03.15   SoftLayer® Teams Up with Tech Wildcatters Incubator Program
2011.03.08   SoftLayer® Launches Dedicated Hardware Firewalls
2011.02.23   SoftLayer® Launches Parallels® Automation on-Demand
2011.02.22   SoftLayer® Wraps Up a Successful 2010
2011.02.16   SoftLayer® Sample Apps Show Flexibility of Open API
2011.02.08   SoftLayer® CEO to Speak at Parallels® Summit
2011.02.01   SoftLayer® Named the 2010 Best Web Hosting Company
2011.01.27   SoftLayer® Technologies Supplies REACT International With Premier World Class Hosting
2011.01.26   SoftLayer® Listed in the Lead411 Technology 500
2011.01.24   SoftLayer® Positioned in the Niche Players Quadrant of the Magic Quadrant for Web Hosting and Cloud Infrastructure Services
2011.01.11   SoftLayer® Takes Stage With Dean Guitars for NAMM JAM
2011.01.06   SoftLayer® Renews SAS 70 Type II Certification